Frequently Asked Questions

Payment processes

  • What type of currency can transactions be made with?

    The type of currency that can be used on your site for payments using our plugins will depend on the merchant account you have obtained from First Atlantic.

  • What types of cards can you pay with?

    The type of cards that customers can pay with using our plugins will depend on the Merchant account you have obtained from First Atlantic and that they usually issue to you (MasterCard, Visa, American Express).

Security in transactions

  • What is Secure 3DS?

    Secure, is a security protocol used in online transactions to add an additional layer of authentication to the credit or debit card payment process.

    The main goal of 3DS is to reduce online fraud by authenticating the cardholder during a transaction. This is achieved through an additional authentication process, which may include a password, an SMS code sent to the cardholder's mobile phone, fingerprint or facial recognition, depending on the specific implementation of the card issuer.